To book and/or confirm your tour, send us your preference or ask us for recommendations, we suggest you contact us via our booking form or email us at: cocalifeadvdenture@gmail.com
You will receive written confirmation of your reservation and your contract with coca life adventure after we receive the deposit required for your tour. Please carefully review your receipt confirmation to ensure that all names have been spelt correctly and appear exactly as they are in your passport. If any information is incorrect or incomplete, please contact us as soon as possible.
PAYMENT METHODS
To secure your booking with Coca Life Adventure, you must make a non-refundable deposit of US $250.00 per person. The balance must be paid no later than 3 days before the start of the tour, either in US dollars or soles, using the exchange rate on the day.
Payments can be made via:
Visa
Visa PayPal account
Note: Bank transfer fees are paid for by the client.
PayPal + 5%
Visa + 5%
IMPORTANT
Reservations should be made far in advance. As the 4D/3N Inka Trail is so popular, we recommend that you confirm your dates as soon as you receive potential dates from us. We recommend booking at least 45 days prior to your visit.
CANCELLATIONS
If the event of unforeseeable circumstances, please contact us as soon as possible to cancel your booking. Cancellation fees will be calculated based on the date we receive your cancellation e.g. cancelling closer to the date will mean that a greater percentage of the tour price will need to be paid than cancelling with more notice.
If you cancel your tour within 50 days of the start date, we will require 50% of the tour price to be paid to cover the costs of: entrance tickets to Machu Picchu and train tickets. The remainder of this will be returned and the client assumes the costs of any bank transfers. If you cancel your tour within 30 days of the start date of the tour, the total cost of the tour is payable.
A SPECIAL NOTE REGARDING RESERVATIONS / CANCELLATIONS FOR THE INKA TRAIL
The following treks are non-refundable under any circumstances as the permits and services are booked and paid for immediately after you make you reservation: 4D/3N Inka Trail, 2D/1N Inka Trail, 5D/4N Salkantay trek.
NO SHOW: We will not refund your tour if you are not able to join the trek due to a delayed or cancelled flight. The company is not liable for damage or loss of luggage, accidents, unforeseen expenses, unavoidable delays, services provided by third parties or causes beyond our control. In the unfortunate event of the cancellation of a tour due to unforeseen circumstances, the company will provide the client with a certificate to be used as proof for your insurance company.
IMPORTANT NOTE: In the event that the customer leaves the tour early for any reason, they are not eligible for a refund and the company is not obliged to refund their money.
